Contact support
Email support@scenelith.com from the address associated with your Scenelith account. Include the assistant you use, the time of the issue and the task or asset identifier if available.
Do not send passwords, access tokens or private download links.
Connect your account
Sign in to Scenelith when your assistant asks to connect. Choose the workspace and permissions you want to share. The assistant can access only the content and actions you approve.
See the connection guide for compatible assistants and setup.
Manage permissions
You can review and revoke an AI connection from Scenelith Settings. To add permissions, reconnect and review the requested access. If a workspace or asset is unavailable, check that you connected the correct account and workspace.
Generation and saved media
Generation uses your existing Scenelith account credits. Ask your assistant to show the model, settings and quoted cost before starting a new generation. If a task is still running, check its status before starting another task.
If a download link expires, ask the assistant for a fresh link to the same saved asset. See our Privacy Policy and Terms of Service for account and data information.