Scope
This Privacy Policy explains how Scenelith collects, uses, shares, and retains personal information when you visit our public pages, create an account, use the visual canvas, import media, generate content, subscribe to a plan, or contact support.
Scenelith is the controller of information used to operate your account and workspace. Some providers process information on our behalf or independently under their own terms.
Information we collect
Account and identity
Name, email address, authentication method, verified status, and profile details. For password accounts we store a one-way password hash, never the plain-text password. Google sign-in provides an account identifier, verified email, and profile name, but not your Google password.
Workspace content
Projects, nodes, connections, notes, prompts, imported URLs, uploaded images and videos, reusable identities, references, generation settings, generated outputs, and related metadata.
Billing and usage
Plan, billing interval, credit balance and ledger, checkout and transaction identifiers, subscription state, generation usage, and refund or dispute status. Payment card details are collected by Whop or the displayed payment provider and are not stored by Scenelith.
Technical, safety, and support data
Session records, timestamps, IP-derived security signals, browser and device information, request logs, errors, provider responses, safety or policy rejection signals, abuse reports, enforcement decisions, and messages you send to support.
How we use information
We use information to authenticate users; keep workspaces separated; save and synchronize projects; execute imports and generation jobs; manage plans and credits; prevent fraud and abuse; apply our Terms of Service; investigate safety, abuse, and intellectual-property reports; diagnose errors; communicate service and account information; provide support; and improve reliability and product experience.
Where applicable, we rely on performance of our contract, legitimate interests in operating and securing the service and protecting users and third parties, consent where requested, and compliance with legal obligations.
AI and media providers
When you run a workflow, Scenelith sends the selected provider only the prompts, references, media, settings, and technical identifiers needed to complete that request. Different models may use different providers, which can change as availability, quality, safety, and pricing evolve.
Providers may process submitted material under their own terms and privacy notices, apply automated or human safety measures, and return policy classifications, rejection reasons, errors, or generated output to Scenelith. Provider safeguards vary by model and do not guarantee that every prohibited request or output will be identified.
Do not upload sensitive personal information, confidential client material, biometric data, health data, or other regulated information unless you have authority to process it and have assessed the selected provider for that use.
Safety reviews and enforcement
We do not routinely have personnel review every private project or generated asset. When we receive a credible report, provider safety rejection, suspected abuse signal, or valid legal request, authorized personnel may review the relevant account information, prompts, references, outputs, provider responses, technical records, and complaint evidence only as reasonably necessary to investigate, enforce our terms, protect users or third parties, and comply with law.
We may use the results to block or remove content, restrict generation, suspend or terminate an account, preserve evidence, respond to a rights holder, or make a legally required disclosure. Where appropriate, we may notify the affected account holder unless prohibited by law or necessary to protect an investigation or another person.
Retention and deletion
Account and workspace information is retained while your account is active and for a reasonable period afterward to support recovery, security, billing, dispute handling, safety enforcement, and legal obligations. Shorter-lived session and operational logs are removed or aggregated according to operational need.
Deleted data may remain temporarily in encrypted backups until normal backup rotation completes. We may retain limited transaction, provider rejection, abuse-report, enforcement, intellectual-property, or legal records where required or permitted, including when necessary to prevent repeated violations or resolve a dispute.
Security
We use reasonable administrative and technical safeguards designed for the nature of the service, including hashed passwords, random server-side session tokens, HTTP-only cookies, server-side workspace authorization, encrypted transport, and restricted production access.
No system is completely secure. If you believe your account or data is at risk, contact support@scenelith.com promptly.
Your privacy choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, obtain a portable copy, withdraw consent, and appeal or complain to a data protection authority. You may also have the right not to receive discriminatory treatment for exercising a privacy right.
Send a request to support@scenelith.com from the email associated with your account. We may verify your identity and may retain information where an exception or legal obligation applies.
International processing
Scenelith and its providers may process information in countries other than your own. Where required, we use recognized transfer mechanisms and contractual protections. Provider locations depend on the model and infrastructure selected for a workflow.
Children
Scenelith is not directed to children under 13 and we do not knowingly collect their personal information. If you believe a child has provided information to the service, contact us so we can review and remove it where appropriate.
Changes and contact
We may update this policy as Scenelith, its providers, or applicable requirements change. We will publish the revised version here and update the date above. Material changes may also be communicated in the product or by email.
Privacy requests and questions can be sent to support@scenelith.com.